Privacy Policy

Last updated: [Pending confirmation: DATE]

NOEMOSEN (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit noemosen.cc, place an order, contact us, or otherwise interact with our services.

Personal information we collect

Depending on how you use the Site, we may collect:

• Contact and account information: name, email address, phone number, shipping and billing address, and account details.
• Order and payment information: products viewed or purchased, order history, transaction details, and payment-status information. Payment-card details are processed by our payment providers and are not stored by us except as permitted by them and applicable law.
• Device and usage information: IP address, browser type, device identifiers, pages viewed, referral source, and interactions with the Site.
• Communications: messages, reviews, and requests you send to customer support.

How we use personal information

We use personal information to:

• provide, process, and fulfil orders;
• communicate about orders, support requests, and policy updates;
• prevent fraud, abuse, and unauthorised transactions;
• improve the Site, products, and customer experience;
• send marketing communications where permitted and subject to your choices; and
• comply with legal obligations and enforce our terms.

How we share personal information

We may share information with service providers that help us operate our store, including Shopify, payment processors, logistics and delivery partners, customer-support tools, email / SMS providers, analytics providers, and advertising partners.

We may also disclose information where required by law, to protect our rights or users, or in connection with a corporate transaction. We do not sell personal information for money. [Pending confirmation: ADJUST THIS SENTENCE IF YOUR APPLICABLE PRIVACY LAW DEFINES ANY AD-TECH SHARING AS SALE OR SHARING.]

Cookies and similar technologies

We and our service providers use cookies and similar technologies to operate the Site, remember preferences, measure performance, and, where enabled, support advertising. You can manage certain cookie settings through your browser. Blocking some cookies may affect Site functionality.

Marketing choices

You may opt out of marketing emails by using the unsubscribe link in the email. For SMS marketing, follow the opt-out instructions in the message. Transactional communications about orders may still be sent.

Data retention and security

We retain personal information only as long as reasonably necessary for the purposes described above, including legal, tax, accounting, and dispute-resolution requirements. No online system is completely secure, but we use reasonable safeguards appropriate to the nature of the information.

Your rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, or restriction of certain processing; to object to certain processing; or to withdraw consent. To make a request, contact support@noemosen.cc. We may need to verify your identity before responding.

International transfers

Your information may be processed in countries other than your country of residence. Where required, we use appropriate safeguards for international data transfers.

Children

The Site is not directed to children under the age required by applicable law to consent to data processing. We do not knowingly collect personal information from children in violation of applicable law.

Changes and contact

We may update this Privacy Policy from time to time. For privacy questions or requests, contact support@noemosen.cc.